INVESTOR RELATIONS

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Compliants and Grievances

Investor Services Cell (ISC) of the Exchange caters to the needs of investors by resolving the queries of investors, resolution of investor complaints and by providing Arbitration Mechanism for quasi judicial settlement of disputes. At each of the above ISC Centre, Exchange has constituted Investor Grievance Resolution Panel (IGRP).

All complaints which do not get resolved within sixty days from the date of lodging the complaints with Exchange or cases where parties are aggrieved by the resolution worked out would be referred to IGRP.

On receipt of complaint in the prescribed format, Exchange initially tries to resolve the complaint by following up with the member and the complainant. Exchange even accords appropriate counseling to the parties in dispute for the redressal of the complainant through mutual settlement process. Complaints are ordinarily resolved within a period of sixty (60) days. If the complaint remains unresolved, it is referred to Arbitration.

For any issues related to our company operations – you may mail us to grievance@aasmaasecurities.com

You can also lodge your grievances with SEBI at https://scores.gov.in. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575/ 1800 266 7575