Investor Services Cell (ISC) of the Exchange caters to the needs of investors by
resolving the queries of investors, resolution of investor complaints and by providing
Arbitration Mechanism for quasi judicial settlement of disputes. At each of the
above ISC Centre, Exchange has constituted Investor Grievance Resolution Panel (IGRP).
All complaints which do not get resolved within sixty days from the date of lodging
the complaints with Exchange or cases where parties are aggrieved by the resolution
worked out would be referred to IGRP.
On receipt of complaint in the prescribed format, Exchange initially tries to resolve
the complaint by following up with the member and the complainant. Exchange even
accords appropriate counseling to the parties in dispute for the redressal of the
complainant through mutual settlement process. Complaints are ordinarily resolved
within a period of sixty (60) days. If the complaint remains unresolved, it is referred
For any issues related to our company operations – you may mail us to firstname.lastname@example.org
You can also lodge your grievances with SEBI at https://scores.gov.in. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575/ 1800 266 7575